Showing posts with label error. Show all posts
Showing posts with label error. Show all posts

Wednesday, May 22, 2019

Database Error Corrected

During past few days, there has been an intermittent error preventing some wellness entries from being recorded in the database.  There was no error message, but the data was not recorded in the database and it did not display back in chart or table.  This error had progressively gotten worse.

We sincerely regret the error.  It is now corrected.  There is a temporary fix in place and more durable fix is coming.

We also regret that the data that you were attempting log did not get preserved.  Please take a moment to review your data for last few weeks to see if it is missing some entries.  Please review your data between April 9th and May 22nd.

We thank you for using WeightChart.com

P.S. to paraphrase a popular song, You REALLY cannot hurry Wellness!

Thursday, February 25, 2010

Intermittent issue resolved

For various reasons, our disk space usage has increased sharply over past few weeks.  Between last night and this morning, we were running out of space for some of the functions.  You may have seen intermittent errors with photo uploads, etc.

We regret the errors.  We have temporary fix in place.  We will greatly expand the available space over the weekend.

Thank you for using WeightChart.com